Privacy Policy

Privacy policy, cookies & GDPR. Data protection policy.

La gestion de vos Cookies.

Confidentiality and privacy policy

In the interest of transparency towards our customers, the following data protection policy describes how Aquanautique.com uses your personal information, the data collected about you and your rights regarding our use of your personal data.

The data protection policy located below applies to all data of prospects and customers of our company (consumers, professionals and individuals) that the teamAquanautique.com is likely to be treated.

bl-li1.png
100% French company
located in France
bl-li2.png
Customer service
available by chat
bl-li3.png
Package tracking
To shipping

Data protection policy.

Data is defined as “personal” from the moment it concerns directly or indirectly identified natural persons.
User information collected via the site www.aquanautique.com (hereinafter referred to as "the Site") such as in particular the URL of the links through which the user accessed the Site, the user's access provider, the Internet protocol (IP) address of the user, the contact details and the name of the user etc., are intended to be processed by the Company Aquatech66, responsible for processing, for the purposes of navigation on the site, for any request for information, and the case applicable for the delivery of certain services of the Aquatech Company66. This processing is based on the legitimate interest of the Company Aquatech66 in the context of the management of its relationships with customers and prospects.
Information marked with an asterisk in forms is mandatory to process user requests. If you fail to provide them, a request will not be taken into account. Aquatech66 may collect your name, first name, postal address, email address, password, telephone number, browsing data, order history, products viewed, information concerning your order tracking and telephone conversations.

We process the data collected in order to:
- The creation and management of your Customer Account on www.aquanautique.com.
- Managing your order.
- Management of delivery operations.
- Management of payment transactions.
- Customer relationship management by telephone, e-mail or via your Customer Account on www.aquanautique.com.

- Sending targeted commercial offers by email and on social networks. The data is only communicated internally within the Azquatech66 Company to customer service, the technical service, the marketing/e-commerce department and the accounting department.
Aquatech66 will not transmit NEVER your information (email, telephone, address, etc.) to advertising companies in any form whatsoever.
The data is accessible to subcontractors of the Aquatech66 Company (in particular for website hosting maintenance purposes). Subcontractors act according to the instructions of the Aquatech66 Company, and are required to implement appropriate protection measures for this personal data.

The user's personal data will be kept to the maximum:
For a period of 3 years from their collection in the absence of the conclusion of a contract;
In the event of the conclusion of a contract or an order, where applicable throughout the contractual period, then kept in intermediate archives for a period corresponding to the possible warranty period to which is added the applicable legal limitation period ( 5 years in most cases).
For a period of 13 months from their implementation/creation regarding cookies. In accordance with the regulations applicable to the protection of personal data, the user has:
a right of access, rectification and portability of information concerning him;
a right of limitation, erasure and opposition for legitimate reasons to the processing of their data;
the possibility of transmitting directives to the Aquatech66 Company in order to organize the fate of the data concerning him (conservation, erasure, communication to a third party, etc.) in the event of death; The user can exercise these rights.
However, the user is warned that his opposition to processing may, in practice and depending on the case, have an impact or make it impossible to take into account a request for information or use of the services offered on the Site. Aquanautique.com.
The user also has the right to appeal to a national supervisory authority such as the Commission Nationale de l'Informatique et des Libertés in the event of violation of the regulations applicable to the protection of personal data and in particular of European Regulation No. 2016-679.
Aquatech66 may contact you by telephone to follow up on your order and/or follow up on your after-sales service or to provide you with information following your request.
Aquanautique.com may contact you by e-mail to send you your invoice, to follow up on your order, to follow up on your after-sales service request, to follow up on a quote request, to submit a customer review following the purchasing one of our products or carrying out a service on your boat, to carry out a satisfaction survey with our customers.
You have the possibility to subscribe to the newsletter of Aquanautique.com. You can revoke your consent at any time and in the future.
When purchasing in our online store, you are asked to enter your email address. Once a customer of Aquantech66, you will receive commercial offers and our news by e-mail. You can object to this use immediately by reporting it at the time of collection of your data or later by exercising the rights conferred on you by the Data Protection regulations. You have the possibility to object to this communication by carrying out one of the following two actions: by clicking on the unsubscribe link provided in each e-mail or by contacting us using an online form.

Cookie policy.

When viewing the site www.aquanautique.com (hereinafter referred to as “the Site”), certain information relating to your browsing may be recorded in “cookie” files installed on your terminal (computer, tablet, mobile phone or any other device optimized for the Internet). These cookies are intended to facilitate your navigation on this Site and for audience measurement reasons. Certain cookies also allow you to interact with the social modules present on the Site (Facebook, Twitter, etc.) and allow us to offer you personalized offers, adapted to your preferences. This article allows you to understand what a cookie is, what its role is, and how to configure its operation.

What is a cookie ?

A cookie is a text file which, thanks to your browser software, is placed in a dedicated space on the hard drive of your terminal when visiting a site or viewing an advertisement. It contains several data such as the name of the server which placed it (server of the site you are visiting), an identifier in the form of a unique number and possibly an expiration date of said cookie. Cookies allow their issuer to recognize the terminal of the user with whom it is registered and to collect information relating to their navigation on the sites.

Cookies issued on this site.

“Essential cookies” for the operation of the Site: they allow you to memorize information entered in the forms, manage and secure access to reserved areas (registration or access to your account, requested service, content of an order basket, etc. .). “Functional cookies”: they allow you to adapt the presentation of the Site to the display preferences of your terminal (language used, display resolution, etc.) and thus personalize your access to the Site. “Analytical cookies” (or “audience measurement cookies”): they anonymously collect traffic data in order to establish statistics and traffic volumes (number of visits, pages viewed, etc.) and to know the use of the elements making up this Site (sections and pages consulted, etc.) allowing us to monitor and improve the quality of its services. “Social cookies”: they allow you to interact with the social modules on the Site (Facebook, Twitter, etc.). “Targeting or retargeting cookies”: allow navigation to be adapted to your choices and preferences, by offering, where applicable, products and services likely to interest you. Certain third-party cookies may be installed on the Site via our trusted commercial partners, in order to provide you with offers linked to other websites.

Managing your Cookies.

You can control and manage the installation of these cookies on your terminal by configuring your browser software.
It is therefore possible to configure your browser to accept or reject all cookies either systematically or depending on their issuer. You can also choose to be automatically informed when a cookie is saved on your terminal.
Finally, and to benefit from greater control over the management of cookies, you can configure your browser software so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be released. 'be placed on your hard drive by the server of the site you are visiting. It is therefore advisable to configure your browser settings to your liking. In order to manage cookies as closely as possible, we invite you to configure your browser taking into account the purpose of cookies. Below you will find more detailed information on how to make this setting for the most commonly used browsers:
- Microsoft Edge – https://support.microsoft.com/help/4027947
- Microsoft Internet Explorer – http://support.microsoft.com/kb/278835
- Google Chrome – http://www.google.com/intl/fr/chrome/browser/features.html
- Mozilla Firefox – https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
- Apple Safari – http://support.apple.com/kb/PH5042
- Opera – http://www.opera.com/browser/tutorials/security/privacy/

You can also consult the “Help” menu of your browser to find out how to modify your cookie settings. You can also deactivate cookies with a platform dedicated to cookie management. The Youronlinechoices site (YourOnlineChoices.eu) offered by digital advertising professionals allows you to refuse behavioral advertising.
Any settings made on your terminal in this regard may result in a modification or deterioration of your internet browsing as well as in particular your conditions of access to certain services on the Site requiring the use of Cookies. If you encounter any difficulties, you can change your cookie preferences and go back at any time.